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General · Casimo Glossary

Account Verification

The process mandated by the UKGC where an operator confirms a player's identity, age, and address using official documents.

Account Verification is a mandatory compliance step for all UK-licensed operators, forming a key part of the KYC (Know Your Customer) process. Its primary purpose is to prevent underage gambling, combat identity fraud, and comply with anti-money laundering regulations.

Typically, this process requires the player to submit digital copies of specific documents, such as:
1. Proof of Identity: A valid passport or driving licence.
2. Proof of Address: A recent utility bill or bank statement (usually less than 3 months old).

Whilst operators may allow deposits before verification is complete, they are legally prohibited from allowing withdrawals until the player's age and identity have been successfully confirmed.

Real-World Examples

Checklist:
1. Sign up.
2. Upload ID (Passport/Driving Licence).
3. Upload Address Proof (Utility Bill/Bank Statement).
4. Wait for confirmation (typically 24-72 hours).

FAQs

Why must I verify my account?<br>It is a strict legal requirement set by the UKGC to protect both players and the integrity of the financial system. It is a sign of a legitimate, compliant operator.<br><br>2. Can I play without verification?<br>You can often deposit and play, but you will not be able to withdraw any funds until your account is fully verified.

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